Product and Service Presentation: Present the company’s products and services effectively to potential customers, with a focus on security and surveillance solutions.
Lead Generation: Identify and pursue potential customers through proactive cold calling and networking, targeting sectors requiring security and surveillance products.
Team Collaboration: Work collaboratively with team members to achieve company sales goals and objectives.
Sales Targets: Meet and exceed monthly sales goals and expectations.
Customer Feedback: Gather customer feedback and ensure that concerns or suggestions are addressed promptly to improve customer satisfaction.
Sales Contracts: Draft sales contracts in accordance with company guidelines and ensure all necessary documentation is in place.
Proposal Communication: Ensure customers are well-informed about sales proposals and the benefits of the products or services offered.
Sales Performance Metrics: Track and analyze sales performance metrics to assess individual and team progress.
Market Research: Stay informed about current market trends, competition, and potential opportunities for growth in the security and surveillance industry.
Customer Issue Resolution: Proactively resolve customer complaints or issues before the sales are completed, ensuring smooth transactions.
Customer Relationship Management: Build and maintain strong, positive relationships with customers (Government and Corporate), ensuring their satisfaction and loyalty.
Customer Service Excellence: Provide exceptional customer service to ensure satisfaction and retention.
Reporting: Prepare monthly sales reports and present findings to senior management to highlight successes, challenges, and opportunities for growth.
Industry Knowledge: Stay up-to-date with the latest industry technologies and market developments to remain competitive and effective in the role.
Resilience: Demonstrate resilience in handling challenging situations and meeting sales targets despite obstacles.
Communication: Exhibit strong verbal and written communication skills, influencing and negotiating with customers and colleagues effectively.
Team-Oriented: Ability to work well within a team environment while maintaining individual performance standards.
Commercial Awareness: Have a good understanding of commercial dynamics and business implications of sales activities.
IT Proficiency: Utilize necessary IT tools and software to track and manage sales activities efficiently.
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